Computer Diagnostics

A slow computer, random restart, or unexpected error can have several causes. We investigate the problem you report and explain what the evidence points to before recommending paid repair work.

What’s included

• Review the symptoms and when they occur
• Check relevant hardware, storage health, memory, temperatures, and software
• Explain findings, limitations, and recommended next steps

Common problems this solves

• A computer that is slow, freezes, or restarts
• Unusual noises, heat, or unexpected shutdowns
• Not knowing whether a repair or a replacement makes sense
• A problem that comes and goes and needs to be checked properly

What you receive

A plain-language diagnostic summary and an estimate for recommended work. If the problem cannot be reproduced or the cause remains uncertain, we explain that clearly.

Limitations and exclusions

• Repairs, parts, data recovery, and extended investigation are not included in the $60 diagnostic
• Pickup and on-site travel are separate; we confirm any charge before booking
• If the problem cannot be reproduced or the cause stays uncertain, we say so clearly

Pricing

Software checks can be done remotely. The $60 fixed price covers one standard computer diagnostic by drop-off or remote appointment: symptom review, relevant hardware, storage, memory, temperature, and software checks, plus a plain-language summary. Repairs, parts, data recovery, extended investigation, pickup, and on-site travel are not included. We confirm the service method and any extra charge before booking.

Hardware, parts, software licenses, hosting, travel, and third-party subscriptions are billed separately unless a service says otherwise. You approve a written estimate before work begins.

Questions about Computer Diagnostics